Self Management - a step toward work at home….

24th June, 2009 - Posted by Pam - No Comments

You can’t go home without it.  Self Mangement that is - it’s vital to a successful work at home model.  Some companies choose to use working at home as an incentive for its top talent.  This is a great method for existing call centers that want to benefit from a work at home model.  Some » Read More

The Why and How of Work at Home Call Centers

15th April, 2009 - Posted by Pam - No Comments

The whitepaper I promised is complete and posted for download on my Whitepaper page.  I’m really excited about evangelizing this call center model.  Now is the time to choose a solution that cuts costs while improving service.  The paper is vendor agnostic and is meant to educate executives and their management team on what pieces » Read More