Self Management - a step toward work at home….

24th June, 2009 - Posted by Pam - No Comments

You can’t go home without it.  Self Mangement that is - it’s vital to a successful work at home model.  Some companies choose to use working at home as an incentive for its top talent.  This is a great method for existing call centers that want to benefit from a work at home model.  Some » Read More

Send your Agents Home!

30th January, 2009 - Posted by Pam - No Comments

I believe that this is the year to define and deliver the work at home agent model! The customer will have the ultimate experience in receiving excellent support, and the company will benefit from the cost savings of overhead expenses. It’s a win/win Coming this Spring is a white paper that provides the road map to » Read More